Returns & Exchanges
At Perelel, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer a seamless 30-day return and exchange window on all unworn items. Our commitment to quality means we will work with you to ensure your wardrobe reflects your personal style perfectly.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at your convenience.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the box is securely sealed before attaching the return label.
Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email with a tracking link to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing